Why can't I create classes or use the My Classes section?


If you are getting a message in the My Classes section that you don't have access, there are 2 reasons this may be happening: 

1. Wrong Plan Type. Only schoolwide licenses that are paid subscriptions (as opposed to trial subscriptions) get access to this section. If you don't have a schoolwide license, you won't be able to access it. See further explanation on our different plans.

2. Need to Enable Features. If you have a schoolwide license, the features in the My Classes section need to be explicitly enabled by your Flocabulary manager. If you have a schoolwide license but are not able to use the features in My Classes, talk to your Flocabulary manager or contact us about getting these features turned on. 

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