Why won't Google Classroom import my students?


When getting started with Google Classroom, you may get a "Sorry, we were unable to connect" error message.

To help get this resolved, please confirm that you have pop-ups enabled on Chrome. You can find instructions for enabling pop-ups here if needed.

If pop ups are not enabled, that may be causing the error message. 

If you are getting the message that only a certain number of students will sync, this is most likely due to a student creating a teacher account by mistake. Please get in touch with us so we can remove this.


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